Shipping policy

Effective Date: July 31, 2026

Welcome to GardenKitchenCorner.com. We appreciate your trust in our store and are committed to delivering your Home & Garden products safely, quickly, and efficiently. This Shipping Policy explains how we process, pack, ship, and deliver your orders across India. By placing an order through our website, you agree to the terms outlined below.

Company Information

Website: GardenKitchenCorner.com

Email: gardenkitchencorner@gmail.com

Customer Support: 7872010556

Business Address:
Vill + P.O. Amudia
P.S. Swarupnagar
Dist. North 24 Parganas
West Bengal – 743273
India

Business Category: Home & Garden

GST No.: 19CADPM8520N1Z7

Our Shipping Commitment

At GardenKitchenCorner.com, we strive to ensure every customer receives their order in excellent condition and within the estimated delivery timeframe. We work with trusted courier partners to provide reliable delivery services throughout India.

Although we make every effort to deliver on time, certain circumstances such as weather conditions, natural disasters, public holidays, transportation disruptions, or other unforeseen events may occasionally affect delivery schedules.

Service Areas

We currently deliver to most serviceable locations across India.

Delivery availability depends on:

  • Courier network coverage

  • Government regulations

  • Accessibility of the destination

  • Remote area restrictions

If your location is not serviceable after placing an order, our customer support team will contact you regarding available options.

Order Processing

Once your order is successfully placed:

  • You will receive an order confirmation.

  • Our team verifies the order details.

  • Products undergo quality inspection.

  • Items are securely packed.

  • Shipping labels are generated.

  • The parcel is handed over to our courier partner.

Standard processing time:

1–3 business days

Processing may require additional time during:

  • Festival seasons

  • Promotional sales

  • High-demand periods

  • Inventory updates

  • Public holidays

Business days exclude Sundays and government holidays.

Estimated Delivery Time

Estimated delivery begins after your order has been dispatched.

Approximate delivery times:

  • Metro Cities: 3–6 business days

  • Tier-2 Cities: 4–7 business days

  • Rural Areas: 5–10 business days

  • Remote Locations: Up to 12 business days

Actual delivery times may vary depending on courier operations and local conditions.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment.

Depending on ongoing promotions, customers may receive:

  • Free Shipping

  • Discounted Shipping

  • Flat Rate Shipping

  • Region-based Shipping Charges

Any applicable shipping fees will be clearly shown before order confirmation.

Cash on Delivery (COD)

Cash on Delivery may be available for selected PIN codes.

For COD orders:

  • Exact payment amount is recommended.

  • Courier personnel may not always carry change.

  • Orders may be confirmed through phone call or SMS before dispatch.

Repeated refusal of COD deliveries may result in future COD restrictions.

Prepaid Orders

We encourage prepaid payments for faster order processing.

Accepted payment methods may include:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Other secure online payment methods available during checkout

Payments are processed using secure payment gateways.

Order Confirmation

After placing your order, you will receive:

  • Order Confirmation Email

  • Order Number

  • Payment Confirmation (if prepaid)

Please review your order details carefully.

If you notice any errors, contact us immediately before shipment.

Shipping Confirmation

Once your order has been shipped, we will send:

  • Shipping confirmation

  • Courier partner details

  • Tracking number

  • Tracking instructions

Customers can use the tracking information to monitor delivery progress.

Order Tracking

Tracking becomes active after the courier scans your package.

Tracking updates depend on the courier's system and may occasionally be delayed.

If tracking has not updated for more than 72 hours, please contact our customer support.

Multiple Shipments

Orders containing multiple products may arrive in separate shipments due to:

  • Product availability

  • Warehouse locations

  • Packaging requirements

  • Courier logistics

No additional shipping charges will be applied for split shipments unless stated otherwise.

Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery cannot be completed because:

  • Customer unavailable

  • Incorrect address

  • Wrong phone number

  • Customer refuses delivery

the package may be returned to us.

Additional shipping charges may apply for reshipping.

Incorrect Shipping Information

Customers are responsible for providing accurate:

  • Full Name

  • Address

  • Landmark

  • PIN Code

  • Mobile Number

GardenKitchenCorner.com is not responsible for delays or failed deliveries caused by incorrect information.

Address Changes

Shipping addresses can only be modified before dispatch.

Once an order has been shipped, address changes may no longer be possible.

Please contact customer support immediately if changes are required.

Delayed Deliveries

Delivery delays may occur due to:

  • Severe weather

  • Floods

  • Political disturbances

  • Transportation strikes

  • Public holidays

  • High shipping volume

  • Natural disasters

  • Courier operational issues

We appreciate your patience during such situations.

Damaged Packages

If your parcel appears damaged upon arrival:

  • Inspect the package before opening.

  • Take photographs of the packaging.

  • Record an unboxing video whenever possible.

  • Contact us within 24 hours.

Claims submitted without sufficient evidence may not be eligible for review.

Missing Items

If any item is missing:

  • Contact us within 48 hours.

  • Provide your order number.

  • Share photographs of the received package.

  • Include an unboxing video if available.

Our support team will investigate the issue promptly.

Lost Shipments

If a shipment is confirmed lost during transit by the courier partner, we will investigate the matter.

Depending on the outcome, customers may receive:

  • Replacement product

  • Store credit

  • Refund, where applicable

Resolution is subject to courier confirmation.

Refused Deliveries

If a customer refuses delivery without a valid reason, additional shipping costs may apply for future orders.

Repeated refusals may lead to restrictions on Cash on Delivery eligibility.

High-Value Orders

For high-value purchases, additional verification may be required before shipment.

Verification may include:

  • Phone confirmation

  • Payment verification

  • Identity confirmation where necessary

This helps prevent fraudulent transactions.

Packaging Standards

We carefully package all Home & Garden products using suitable protective materials to minimize the risk of damage during transportation.

Fragile products receive additional protective packaging whenever necessary.

Delivery During Holidays

Delivery schedules may be affected during:

  • National Holidays

  • Regional Holidays

  • Festival Seasons

  • Unexpected Government Restrictions

Customers are encouraged to place orders early during festive periods.

International Shipping

Currently, GardenKitchenCorner.com only ships within India.

International shipping services are not available at this time.

Order Cancellation Before Shipment

Orders cancelled before dispatch will not be shipped.

If payment has already been received, eligible refunds will be processed according to our Refund Policy.

Delivery Acceptance

Once the package has been delivered to the address provided during checkout, responsibility for the shipment transfers to the customer.

Please ensure someone is available to receive the package.

Customer Responsibilities

Customers should:

  • Provide accurate shipping information.

  • Track shipment updates.

  • Be available during estimated delivery.

  • Inspect packages upon arrival.

  • Contact support promptly regarding any issues.

Force Majeure

GardenKitchenCorner.com shall not be held responsible for delays caused by events beyond our reasonable control, including natural disasters, pandemics, governmental restrictions, war, transportation disruptions, strikes, or other unforeseen circumstances.

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice.

Changes become effective immediately upon publication on our website.

Customers are encouraged to review this page periodically.

Contact Us

If you have any questions regarding shipping, deliveries, or order status, please contact us.

GardenKitchenCorner.com

Email: gardenkitchencorner@gmail.com

Phone: 7872010556

Address:
Vill + P.O. Amudia
P.S. Swarupnagar
Dist. North 24 Parganas
West Bengal – 743273
India

GST No.: 19CADPM8520N1Z7

Thank you for shopping with GardenKitchenCorner.com. We appreciate your trust and look forward to serving your Home & Garden needs with reliable shipping and excellent customer service.