Shipping policy

GardenKitchenCorner.com

Welcome to GardenKitchenCorner.com. We value your trust and aim to deliver your Home and Garden products safely, efficiently, and on time. This Shipping Policy outlines how orders are processed, shipped, tracked, and delivered. Please read it carefully to understand our shipping practices.

1. Company Information

Website: https://www.gardenkitchencorner.com
Email: gardenkitchencorner@gmail.com
Contact Number: 7872010556
Business Address:
Village + P.O. – Amudia
P.S. – Swarupnagar
District – North 24 Parganas
West Bengal – 743273
India

Business Category: Home and Garden Products

2. Shipping Coverage Area

We currently ship across India. Our delivery network covers most urban, semi-urban, and rural pin codes. However, delivery to certain remote or high-risk locations may be limited or take additional time depending on courier service availability.

If your pin code is not serviceable, our support team will inform you after order placement and assist with alternatives or refunds.

3. Order Processing Time

  • All orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays are processed on the next working day.

  • During high-demand periods such as festivals, sales, or special promotions, processing times may be slightly extended.

Once your order is processed, it will be handed over to our logistics partners for shipment.

4. Estimated Delivery Time

The estimated delivery time depends on your location and courier service availability.

Standard Delivery Timeline:

  • Metro & Tier-1 Cities: 3–6 business days

  • Tier-2 & Tier-3 Cities: 4–8 business days

  • Rural & Remote Areas: 6–12 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, government regulations, or unforeseen circumstances.

5. Shipping Charges

Shipping charges are calculated based on:

  • Product weight and dimensions

  • Delivery location (pin code)

  • Shipping method selected

Shipping Fee Structure:

  • Shipping charges (if any) will be clearly displayed at checkout before payment.

  • Occasionally, we may offer free shipping during promotions, special offers, or on selected products.

GardenKitchenCorner.com reserves the right to modify shipping charges without prior notice.

6. Cash on Delivery (COD)

  • COD availability depends on product type and delivery location.

  • Additional COD charges may apply and will be shown during checkout.

  • COD orders may require phone or email confirmation before dispatch.

We reserve the right to cancel COD orders if confirmation is not received.

7. Order Tracking

Once your order is shipped:

  • You will receive a shipment confirmation email or SMS containing tracking details.

  • You can track your order using the tracking link provided.

  • Tracking updates may take up to 24 hours to reflect after dispatch.

If you face any issues tracking your order, please contact us at gardenkitchencorner@gmail.com.

8. Courier & Logistics Partners

We work with trusted and reliable courier partners to ensure safe delivery of your orders. Courier selection depends on service availability in your area and product type.

GardenKitchenCorner.com does not control courier operations once the parcel is handed over, but we actively assist customers in resolving delivery-related issues.

9. Packaging Standards

  • All products are securely packed to prevent damage during transit.

  • Fragile Home and Garden items are packed with extra protective materials.

  • Eco-friendly packaging may be used whenever possible.

If you receive damaged packaging, please document it with photos before opening.

10. Delayed Shipments

While we strive for timely delivery, delays may occur due to:

  • Natural disasters or extreme weather

  • Transportation strikes

  • Regulatory or government restrictions

  • High order volume during festive seasons

In case of significant delays, our support team will keep you informed and assist accordingly.

11. Incorrect Address & Failed Delivery

Customers are responsible for providing accurate shipping details.

If an order fails to deliver due to:

  • Incorrect or incomplete address

  • Unreachable contact number

  • Refusal to accept delivery

The customer may be charged for re-shipping or the order may be cancelled without refund of shipping charges.

12. Delivery Attempts

Courier partners usually make 2–3 delivery attempts. If the delivery fails after multiple attempts, the parcel may be returned to us.

Returned orders due to failed delivery attempts may incur additional charges for re-dispatch.

13. Damaged or Missing Items

If you receive:

  • A damaged product

  • A missing item

  • An incorrect product

Please contact us within 48 hours of delivery with:

  • Order ID

  • Photos/videos of the package and product

  • A brief description of the issue

Email us at gardenkitchencorner@gmail.com for quick assistance.

14. Partial Shipments

In some cases, products from the same order may be shipped separately due to:

  • Stock availability

  • Multiple warehouse locations

You will receive separate tracking details for each shipment if applicable.

15. International Shipping

Currently, GardenKitchenCorner.com does not offer international shipping. All orders are delivered within India only.

16. Change or Cancellation Before Shipping

  • Orders can be modified or cancelled before dispatch only.

  • Once shipped, orders cannot be cancelled.

  • To request a change, contact us immediately at gardenkitchencorner@gmail.com or call 7872010556.

17. Returned Shipments

If an order is returned due to:

  • Customer refusal

  • Incorrect address

  • Non-availability

Refunds (if applicable) will be processed after deducting shipping and handling charges.

18. Shipping During Sales & Festive Seasons

During major sales or festive seasons:

  • Processing and delivery times may be longer than usual.

  • Courier delays may occur due to high shipment volumes.

We appreciate your patience during such periods.

19. Liability Disclaimer

GardenKitchenCorner.com is not liable for:

  • Delays caused by courier partners

  • Loss or damage after delivery confirmation

  • Incorrect delivery due to customer-provided information

However, we will always assist customers to the best of our ability.

20. Customer Support

For any shipping-related queries, contact us:

Email: gardenkitchencorner@gmail.com
Phone: 7872010556
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

21. Policy Updates

GardenKitchenCorner.com reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

We recommend reviewing this page periodically to stay informed.

Thank You for Shopping with GardenKitchenCorner.com 🌿

We are committed to delivering quality Home and Garden products with care and reliability. Your satisfaction is our priority.