Refund policy

Effective Date: July 31, 2026

Welcome to GardenKitchenCorner.com. We are committed to providing high-quality Home & Garden products and ensuring that every customer enjoys a smooth shopping experience. If you are not completely satisfied with your purchase, this Return & Refund Policy explains the conditions under which returns, replacements, refunds, and cancellations are accepted.

By placing an order on GardenKitchenCorner.com, you agree to the terms outlined in this policy.

Company Information

GardenKitchenCorner.com

Email: gardenkitchencorner@gmail.com

Phone: 7872010556

Address:

Vill + P.O. – Amudia

P.S. – Swarupnagar

Dist. – North 24 Parganas

West Bengal – 743273

India

GSTIN: 19CADPM8520N1Z7

Business Category: Home & Garden

Our Return Policy

Customer satisfaction is important to us. If you receive an incorrect, damaged, defective, or incomplete product, we will gladly assist you with a return or replacement according to the terms below.

Most eligible items can be returned within 7 days of delivery.

To qualify for a return, the product must:

  • Be unused and unwashed.

  • Be in its original condition.

  • Include all accessories, manuals, and packaging.

  • Include the original invoice or order confirmation.

  • Not show signs of misuse or accidental damage.

Products returned without original packaging may not qualify for a refund or replacement.

Items Eligible for Return

Returns are accepted for the following reasons:

  • Damaged products received.

  • Manufacturing defects.

  • Incorrect product delivered.

  • Missing accessories.

  • Wrong size or variant delivered by us.

  • Incomplete shipment.

  • Product significantly different from the description on our website.

Every return request is reviewed individually before approval.

Non-Returnable Products

Certain products cannot be returned for hygiene, safety, or operational reasons.

These include but are not limited to:

  • Used products.

  • Products damaged after delivery.

  • Items without original packaging.

  • Products marked as Final Sale.

  • Customized or personalized products.

  • Gift cards.

  • Digital products or downloadable content.

  • Plants, seeds, or gardening materials that have already been planted or used.

  • Products damaged due to improper installation or misuse.

GardenKitchenCorner reserves the right to reject returns that do not meet these conditions.

Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 48 hours of delivery.

Please provide:

  • Order Number

  • Customer Name

  • Mobile Number

  • Photos of the product

  • Photos of the shipping package

  • Short description of the issue

These details help us process your request quickly.

Failure to report damage within the specified period may affect return eligibility.

Wrong Product Received

If you receive a product different from what you ordered, please notify us within 48 hours.

After verification, we will arrange:

  • Replacement of the correct item, or

  • Full refund if replacement is unavailable.

Missing Items

If your package is missing accessories or items mentioned in the product description, please contact our customer support immediately.

After verification, we may:

  • Ship the missing item separately.

  • Replace the complete order.

  • Offer a suitable refund where applicable.

Return Process

Returning a product is simple.

Step 1

Email us at:

gardenkitchencorner@gmail.com

or call:

7872010556

Include:

  • Order Number

  • Product Name

  • Reason for return

  • Photos (if applicable)

Step 2

Our support team will review your request.

Step 3

If approved, we will provide return instructions.

Step 4

Package the product securely with all original accessories.

Step 5

Once received and inspected, we will process the replacement or refund.

Return Shipping

If the return is due to:

  • Wrong product shipped by us

  • Manufacturing defect

  • Transit damage

GardenKitchenCorner may arrange return pickup or reimburse reasonable return shipping costs after approval.

If the return is due to:

  • Change of mind

  • Incorrect purchase by the customer

  • Ordering the wrong item

The customer may be responsible for return shipping charges.

Refund Policy

Refunds are issued only after the returned product has been inspected and approved.

Refund approval depends on:

  • Product condition.

  • Packaging.

  • Accessories.

  • Verification of the reported issue.

Refunds are generally processed within 7–10 business days after approval.

Refund Methods

Refunds are made using the original payment method whenever possible.

Depending on the payment method, refunds may be processed through:

  • Credit Card

  • Debit Card

  • UPI

  • Net Banking

  • Wallet

  • Original payment gateway

  • Bank Transfer (where applicable)

Cash refunds are not provided.

Cash on Delivery (COD) Orders

For Cash on Delivery orders, approved refunds are usually transferred directly to the customer's bank account or another agreed payment method after verification.

Customers may be asked to provide:

  • Bank Account Number

  • Account Holder Name

  • IFSC Code

Please ensure all details are accurate.

Replacement Policy

Where possible, we prefer replacing defective or incorrect products instead of issuing refunds.

Replacement is subject to:

  • Stock availability.

  • Successful product inspection.

  • Return approval.

If the replacement product is unavailable, a refund may be processed.

Order Cancellation

Orders may be cancelled before dispatch.

If the order has not yet been shipped, we will process the cancellation and refund accordingly.

Orders already shipped cannot usually be cancelled.

Failed Deliveries

If delivery fails because:

  • Incorrect address

  • Incorrect phone number

  • Customer unavailable

  • Customer refuses delivery

Additional shipping charges may apply for re-delivery.

Repeated failed delivery attempts may result in order cancellation.

Quality Inspection

Every returned product undergoes quality inspection.

We verify:

  • Product condition

  • Packaging

  • Accessories

  • Customer complaint

  • Manufacturing defects

Products found damaged due to misuse, negligence, or unauthorized repairs may not qualify for refunds.

Late or Missing Refunds

If you have not received your refund:

  • Check your bank account.

  • Contact your payment provider.

  • Contact your bank.

  • Allow processing time.

If the refund is still not received, please contact us at:

gardenkitchencorner@gmail.com

or call:

7872010556

Exchanges

We currently exchange products only if they are:

  • Damaged

  • Defective

  • Incorrectly shipped

Exchanges are subject to stock availability.

Gift Orders

If a returned item was marked as a gift and shipped directly to you, any approved refund or replacement will be processed according to the original purchase details.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate delivery information.

  • Inspecting products immediately after delivery.

  • Reporting issues promptly.

  • Packaging returned items securely.

Improperly packed returns that arrive damaged may not qualify for refunds.

Fraud Prevention

GardenKitchenCorner reserves the right to refuse returns or refunds in cases involving:

  • Repeated abuse of return policies.

  • Fraudulent claims.

  • Returned products different from those originally shipped.

  • Intentional product damage.

  • Missing accessories.

Appropriate action may be taken where misuse is identified.

Force Majeure

GardenKitchenCorner shall not be responsible for delays caused by events beyond our reasonable control, including natural disasters, strikes, government restrictions, transportation disruptions, or other unforeseen circumstances.

Policy Updates

We may update this Return & Refund Policy periodically to reflect changes in our services, legal requirements, or business practices.

The latest version will always be available on GardenKitchenCorner.com.

Continued use of our website constitutes acceptance of the updated policy.

Contact Us

For any return, replacement, cancellation, or refund inquiries, please contact us:

GardenKitchenCorner.com

Email: gardenkitchencorner@gmail.com

Phone: 7872010556

Address:

Vill + P.O. – Amudia

P.S. – Swarupnagar

Dist. – North 24 Parganas

West Bengal – 743273

India

GSTIN: 19CADPM8520N1Z7